Garage door questions
Garage door questions, answered
Straight answers from a family-owned shop that's serviced Idaho Falls garage doors since 1979 — and a quick call gets the rest sorted.
Common questions
Everything you might be wondering
Browse the most common garage door questions we hear. Don't see yours? Call us — we're happy to talk it through before scheduling anything.
How often should I have my garage door serviced?
Like a car, a garage door has moving parts — such as springs — that weaken and wear out over time. We recommend a yearly check-up for optimal, continuous performance.
My spring broke — what should I do?
Call us so we can schedule a spring change at your convenience. Spring replacement is dangerous and should be done by someone very familiar with the risks — our service technicians have over 25 years of experience with spring repair.
My door or opener is really noisy — what can I do?
We carry products made to lubricate both garage doors and openers. They reduce friction and repel dirt that can ruin the bearings and bushings on your door or opener.
My garage door opener will not close.
It can be as simple as removing an object from the door's path. Check the power supply, and minor adjustments on the opener may help. If that doesn't fix it, you'll need professional help — give us a call.
How do I get a quote on a repair or a new door or opener?
Contact us by phone, by email, or visit our location in Idaho Falls. The fastest way is to call (208) 529-0858.
Do you service all makes and brands?
Yes. We service all makes of garage doors and openers, whatever brand you have. We also stock over 200 quality parts so most repairs can be done quickly.
Do you do commercial work?
Yes. Alongside residential doors, we install and service commercial overhead doors and self-storage unit doors. We've handled both commercial and residential work since 1979.
What areas do you serve?
We're based in Idaho Falls and serve Eastern Idaho, Western Wyoming, and Southwestern Montana, plus surrounding areas. Additional availability upon request — just ask.
What are your hours?
We work by appointment. Call (208) 529-0858 to schedule a visit. For the showroom and parts room, please give 24 hours' notice.
Still have a question?
Talk it through with a real local expert
Call Valley Overhead Door and we'll give you honest advice on the right fix — then schedule a visit at your convenience. No call center, just the people who'll do the work.
(208) 529-0858